Returns & Exchanges
At Dr. Buzby's ToeGrips, we want your dog to walk with confidence, which is why we offer a 30-day satisfaction guarantee on all our products. If the fit or grip isn't perfect for your pup, we are happy to facilitate a return or exchange to ensure their comfort.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location; please ensure the items are in their original packaging and include all accessories.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing